TV18 broadcbasting group trusts Matrix ETERNITY IP -PBX to efficiently manage high call traffic.

19 May 2017

TV18 is a television broadcasting group offering media services and operates various channels for Indian viewers. The customer was looking for a reliable and robust Communication backbone to seamlessly handle its high call traffic.The broadcaster opted for Matrix ETERNITY ME IP-PBX, a specialized IP-PBX designed for enterprises.

Customer’s major challenge was to have 24x7 uninterrupted communications even during the downtime of existing telecom infrastructure. They required a reliable Communication System to process their large number of calls.

Challenges

The existing client setup included a phone system that lacked them round-the-clock connectivity. As a result of which customer lost 15000 to 20000 calls a day. Customer’s business model is based on tele-calling, they could not afford such call losses. On analyzing the complete scenario, the client was skeptical about the solution that can integrate with their existing infrastructure and provide them connectivity even during downtime.
Solution

Matrix along with its Delhi based channel partner-Corporate Tele Systems Pvt. Ltd. offered ETERNITY ME that integrated with their existing Phone System. ETERNITY ME is a compact platform with convenient features and flexible functionalities, eliminating the need of large power stations and multiple cabinets.

  • ETERNITY ME – The IP-PBX with up to 512 ports 
  • Seamless connectivity even in server downtime with integration of ETERNITY ME IP-PBX with existing infrastructure ·
  • Connected 10+ T1/E1 PRI lines for handling 20,000 daily calls


  • Results

  • Integration with Existing Infrastructure, thus Reduced Telecom Cost
  • Round the Clock Connectivity with Minimum Downtime
  • Reduced Call Loss


  • View PDF

    394-GIDC
    Makarpura
    390 010
    Vadodara, Gujarat
    INDIA

    Follow:
    Facebook   Twitter   LinkedIn   YouTube   Blog   Pinterest
    MATRIX IP VIDEO SURVEILLANCE SOLUTION
    Product

    MATRIX IP VIDEO SURVEILLANCE SOLUTION

    VIDEO MANAGEMENT SYSTEM (SATATYA SAMAS)

    CMS (SATATYA CORE)

    HYBRID VIDEO RECORDERS (HVR)

    NETWORK VIDEO RECORDERS (NVR)

    IP CAMERAS

    MOBILE APPLICATIONS

    View product page

    MATRIX PEOPLE MOBILITY SOLUTION
    Product

    MATRIX PEOPLE MOBILITY SOLUTION

    TIME-ATTENDANCE

    ACCESS CONTROL

    VISITOR MANAGEMENT

    CAFETERIA MANAGEMENT

    EMPLOYEE SELF SERVICE PORTAL

    CONTRACT WORKERS MANAGEMENT

    View product page

    MATRIX TELECOM SOLUTIONS
    Product

    MATRIX TELECOM SOLUTIONS

    UNIFIED COMMUNICATIONS

    IP-PBX for SOHO, SMB and ENTERPRISE

    GATEWAYS

    CONVERGENCE

    USER TERMINALS

    View product page

    List your business for free

    Create a business listing on the UK's leading security and fire directory

    Get the IFSEC Global newsletter

    The latest security and fire news, trends and insights

    Close
    FOR MORE INFORMATION CONTACT MATRIX COMSEC PVT LTD
    * Oops!
    * Oops!
    * Oops!
    * Oops!
    * Oops!
    I have read, understood and consent to your Privacy Policy
    * sorry this is a required field
    MESSAGE SENT!

    Thanks for using IFSEC Global Directory,

    Your enquiry has been sent to the selected companies, they will be in contact shortly.