Streamlining Visitor Management at Three Ireland

27 Mar 2017

Process

Located along the iconic Quays in Dublin city centre, Three Ireland is the second largest mobile provider in Ireland. With a high contractor & visitor footfall to their Dublin headquarters,  the management and control of visitors to the site is crucial to the smooth and secure running of the Three Ireland HQ.  A key requirement for Three Ireland was the ability of the visitor management solution capable of processing a significant volume of visitors at a time and the ability to pre-register visitors prior to their arrival on-site. In addition, it was required that the visitor management solution has the ability for a visitor to self-register themselves via a kiosk. Both these key requirements allowed for a reduction in administration burden and enhance visitors experience to the site.

Challenges

Prior to Three Ireland rolling out an electronic visitor management system, an outdated method of manually signing in visitors was being deployed across the site. The telecommunications and media company required a modernised system that enhanced their current visitor management practices. A key challenge the updated visitor management system had to address was the ability to quickly screen high volumes of visitors & contractors that attended the Dublin HQ. The aim was to improve processing procedures when visitors arrive on-site and reduce the administrative burden from visitor footfall.

Results

It was critical that Three had a system in place that could accurately account for visitors in their head office and enable security staff to access visitor data to enhance on-site security. The TDS Visitor management solution brings all the functionality of a check-in desk in a single intuitive digital solution. TDS supplied Three Ireland with their visitor management solution which is designed to manage and control visitors in a quick and efficient manner ensuring access to the site is provided in a secure yet unobtrusive manner. Three Ireland required customisable visitor passes that displayed visitor information in order to deal with high quantities of visitors in a time-efficient manner. As such, it was required to have a quick and easy-to-use touch screen kiosk to facilitate ease of access.

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