Partners in Focus with New Version of Milestone Online Customer Support Tool

3 May 2016

Milestone channel partners gain fresh possibilities for optimizing customer service using Milestone Customer Dashboard. This online system-health monitoring service ensures optimal operation.

Milestone Systems, the open platform company in IP video management software (VMS), announces updates to Milestone Customer Dashboard, an online system monitoring service. This service enables Milestone channel partners to obtain real-time system status of customer installations and proactively solve potential issues before interruptions to the customer’s business.

Milestone Customer Dashboard receives continuous system updates from customer installations through Milestone Care Plus and an internet connection. The channel partner accesses the Customer Dashboard through their profile on Milestone’s user-friendly partner portal. Partners have the freedom to access information anytime, anywhere so they remain updated even on the road.