Lifestyle Communities Provides Mobile-First Experience

17 Mar 2017

The Situation
Lifestyle Communities | LC is a niche, residential real estate development and asset management company focused on serving the specific needs of its residents through the thoughtful integration of living, entertainment and socially-focused ventures. With a portfolio of brands to serve the needs of its residents, neighbors, and communities in the Columbus, Ohio, Lexington and Louisville, Kentucky, and Nashville, Tennessee markets, LC is focused on delivering exceptional resident experience by inspiring meaningful connections, and providing smart living experiences. LC has partnered with Brivo Mobile Pass to deliver a mobile-first solution to support residents’ desire for mobile access to its communities.

The Challenge
Prior to installing Brivo OnAir®, LC primarily offered physical access cards to residents with limited abilities to manage, issue and revoke access control as needed. With a growing portfolio of communities across the country, it was imperative for LC to have a secure access control solution to support residents’ desire for mobile access to their communities. Unlike other security providers, Brivo was able to support the residence experience at LC by providing a sought-after mobile application with a cloud-based security platform.

The Solution
As an innovative, resident-focused company, LC sought out a mobile access control solution to meet the growing needs of its resident population. “LC designs and manages its communities with a commitment to deliver a distinctive customer experience. We recognized mobile as a preferred solution for our residents, who increasingly use their smartphones for daily interactions,” said Chad Thompson, Chief Marketing Officer at LC. This recognition of resident preferences informed LC’s decision to offer Brivo Mobile Pass, the new mobile feature of the Brivo OnAir platform which creates a fast and easy way for residents to access community amenities via their smartphones.

The Highlights