Issue Management & Work Orders

Issue Management is a powerful tool that allows you to handle issues and emergencies from the moment they are reported until they are completely resolved with the help of Work Orders, through a central hub, all while visualizing and tracking the stages they are in at any moment.

It provides you with the tools to quickly identify and document your issues’ details by enhancing your team’s collaboration, prioritizing them according to your policies and SLAs to ensure reduced time spent and finally helping you resolve them efficiently, minimizing or even preventing your losses.

More information

Terracom S.A.
Website
Email Us
T: +30 265 109 4333

Ethnikis Antistasis 79
45221
Katsika
Greece

Guard Tour System

Intelligent Systems

Patrol Monitoring

Terracom S.A.

Terracom S.A. where at stand IF.3012 on the 16-18 May 2023 at the ExCeL London where the co-located IFSEC, FIREX, Facilities Show and Safety & Health Expo events took place!

Product

QR-Patrol

QR-Patrol is a cloud based, real time worker management system and it can be used for global guard tour management and communication by any company that wants to receive real time information for their sites. You can reduce or even prevent dangers related to sites and employees.

Its scope i...

View product page

Product

MyLoneWorkers

MyLoneWorkers has been developed in order to enhance the management of LoneWorkers' tasks, ensure the safety for them and increase their productivity. In detail, It is developed to help companies protect and monitor their lone workers (for example cleaners, facilities management personnel, maintenance pers...

View product page

Product

QR-Patrol M.A.R.S.

QR-Patrol M.A.R.S is the ultimate tool for any guard tour administrator that needs to keep an eye on guard tours even if he is on the road or outside office. It includes several unique features, such as:

- Incident Reporting- Full patrol details including scanned and missed checkpoints- De...

View product page

Product

Business Intelligent Tool

QR-Patrol is an innovative guard tour management solution, addressing needs of companies active on physical security or any type of company that employee lone workers. Whether you are looking for real time proof of presence, incident reporting & SOS alerts, automation of routine jobs or data analysis f...

View product page

Product

Enterprise solutions

QR-Patrol comes with a wide range of features and functions, covering the majority of standard Patrol management workflows. However, if your business has specific, non-standard processes and business requirements, a custom solution may be just what you’re looking for. We have the expertise and technology t...

View product page

Catalogue

QR-Patrol - Aviation Industry (Heathrow)

Heathrow, like many other organizations, recognize that digital is the new normal and not just a market trend. Their search to replace their obsolete online guard tour system led to QR-Patrol after an extensive evaluation period of candidate systems. What is the value that QR-Patrol has brought to Heathrow? Learn more here about how Heathrow went online with QR-Patrol.

Catalogue

QR-Patrol M.A.R.S.

QR-Patrol M.A.R.S. is a useful tool for any guard tour monitoring process, allowing the remote management of guard tours and patrols via a simple mobile application (available foriPhone/iPad and Android devices). You can now manage guard tours and receive real-time incident reports, keeping an eye on guards' activities and schedules and getting immediate reports about guard tours on your mobile device.

Catalogue

QR-Patrol web application

In order to manage patrols efficiently, assign checkpoints to client's sites, monitor guard's activities and organize schedules and routes, QR-Patrol web application is your best choice. Several levels of user role management, detailed and advanced filtered reports with export options, schedule automation, checkpoints management and sites administrations are some of the core features of QR-Patrol web application.

Catalogue

QR-Patrol suite

QR-Patrol is a Real Time guard monitoring system which skyrockets the efficiency of security companies and offers them the ability to upgrade their services via technology. In brief, QR-Patrol incorporates all the basic features of a smart guard tour system solution:

- Create and connect sites with checkpoints

- Receive SOS alerts and take immediate action

- Get e-mail notifications for missed, early or late passed checkpoints

- Send incidents reports to your clients or to the Monitoring Center

- Manage patrols remotely in real-time

- Verify guard tours online and check missed patrols

QR-Patrol guard tour system relieves officers from daily time-consuming processes such as filling paper reports and making repetitive phone calls to the Monitoring Center, provoking confusion and misunderstandings. The whole procedure is defined by strict guidelines and simple actions to take. Guards and officers can quickly send incidents reports, implement patrols and any other guard service by taking advantage of the latest innovations in technology.

Companies and Clients are also informed and engaged in the monitoring process in real-time, keeping remote control on every aspect of guard tour services and reacting immediately to any incidents as required. Every guard tour is verified in real-time and any promised service is met or unaccomplished.

Whitepaper

QR-Patrol mobile app guide

A security guard can meet expectations by accomplishing three basic tasks: Scan checkpoints according to a predefined schedule, communicate constantly with the alarm monitoring center and getting overall control over the assets he is patrolling.

QR-Patrol guard mobile application is a unique tool available on his smartphone which helps the security guard to automate his daily work, gain confidence, ensure security status via pressing buttons on his smartphone screen and save time.

Learn now how to use QR-Patrol mobile application.

Whitepaper

QR-Patrol Quick User Guide

Learn to use QR-Patrol system in 15 easy steps.

List your business for free

Create a business listing on the UK's leading security and fire directory

Get the IFSEC Insider newsletter

The latest security and fire news, trends and insights

Issue Management & Work Orders