Integrity Fire & Security Case Study

2 Mar 2023

Why did you go for Fieldmotion?

Name the biggest Positive Enhancement to your Business

We needed a system that logged planned, recurring and reactive jobs.  The app helped with allocating jobs directly to engineers. As the business became streamlined we saved a lot of valuable time by sending reactive jobs to the nearest engineer. Everything seemed to be implemented into a similar process when we digitalized. Our administration team were able to focus on other areas of office management as they had made substantial time savings from having to file and store paperwork and the technician’s jobs were all digitalized. Better time management due to the system allowed office colleagues to concentrate on expanding the business.

What were the main Features you used?

Mobile Forms

FIELDMOTION software is cloud-based, and the App works offline, so extremely valuable for hard to reach and very remote locations. The App can display an archive of previous jobs, which is useful when reviewing previous works. Our previous paper based forms were able to be replicated within the FIELDMOTION system as digital forms.

Scheduling Jobs

We really benefited from the traffic light process. All the jobs, come up as Green (completed), Amber (due-soon), Red (over-due) on the systems calendar.  The drag and drop system allowed us move planned jobs to make room for reactive work. Also recurring jobs can be set up until we stop them.

Planned Preventative Maintenance (PPM)

Our remote technicians can access all relevant digitized forms, obtain client approvals and signatures, and up-date asset/sub-asset management systems while providing the admin team with key information allowing jobs to be processed quickly or placed on a recurring maintenance schedule.

Quoting

FIELDMOTION quotation module ties in with up-grading jobs, raising purchase orders and invoicing.  The turnaround time for this is done in a day whereas before it could take at least a week. Quotes are converted to a job, this job can then be completed and signed off by the customer and finally, invoiced within hours. All materials for jobs are kept on the system making future quotes much more accurate and easily processed.