IBM Watson and Genesys Partner to Power Smarter Customer Experiences

11 Jun 2014

IBM and Genesys, a leading provider of customer experience and contact centre solutions, today announced a partnership that will transform how organisations of all sizes differentiate their customer experience by tapping the power of IBM Watson to transform the way brands engage clients across customer service, marketing and sales through data-driven insights and automated actions.

Genesys House
Frimley Business Park
Frimley
GU16 7SG
Camberley, Surrey
United Kingdom

Genesys Cloud Contact Centre Solution Selected by Red Hat to Transform Customer Experience
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Genesys Cloud Contact Centre Solution Selected by Red Hat to Transform Customer Experience

Genesys, a leading provider of customer experience and contact centre solutions, today announced that the Business Edition on the Genesys Customer Experience Platform was selected by Red Hat, the leading provider of open source solutions, to ...

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Industry-Leading Customer Experience Solutions Now Available from the Cloud in the UK and Ireland
Other News

Industry-Leading Customer Experience Solutions Now Available from the Cloud in the UK and Ireland

Genesys, a leading provider of multi-channel customer experience, self-service and contact centre solutions, today announced the availability of a full range of Genesys cloud offerings in the UK and Ireland. The new offerings represent the most compreh...

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