IBM Watson and Genesys Partner to Power Smarter Customer Experiences

11 Jun 2014

IBM and Genesys, a leading provider of customer experience and contact centre solutions, today announced a partnership that will transform how organisations of all sizes differentiate their customer experience by tapping the power of IBM Watson to transform the way brands engage clients across customer service, marketing and sales through data-driven insights and automated actions.

Genesys House
Frimley Business Park
Frimley
GU16 7SG
Camberley, Surrey
United Kingdom

Genesys Cloud Contact Centre Solution Selected by Red Hat to Transform Customer Experience
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Industry-Leading Customer Experience Solutions Now Available from the Cloud in the UK and Ireland
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Genesys Offers 30-Day Free Trial of Premier Edition Genesys

Genesys, a leading provider of multi-channel customer experience and contact centre solutions, today announced a free 30-day trial for the Genesys Premier Edition – Virtual Contact Centre (VCC), an industry-leading cloud offering designed to ...

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