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Faster ID Verification

Faster ID Verification

Empower security or reception personnel with airport-grade ID scanners, allowing them to instantly verify government-issued ID. Or enable visitors to scan their own driver’s licenses or passports with an iPad – speeding up the sign-in process and improving the accuracy of visitor data.

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Traction Guest
Website
T: 7787251696

2700 Production Way
V5A0C2
Burnaby
Canada

Visitor Management & Turnstiles

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Enterprise Visitor Management: Go beyond the lobby.

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Enterprise Visitor Management: Go beyond the lobby.

A leading cloud-based visitor management system that enables enterprises to control who enters their sites, delivering better security, data analytics and guest experiences. Designed to manage multiple locations at scale, Traction Guest offers unrivalled customizability and integrations that address complianc...

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Integrated Parking Management Module

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Integrated Parking Management Module

Transform the parking experience and provide your guests with designated parking details ahead of arrival or at check-in. With our integrated parking module, you can digitize your parking inventory and designate zones for different types of visitors and vehicles such as handicap or VIP. Monitor parking usage ...

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Traction Guest opens Dublin office, expanding into European market

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Traction Guest opens Dublin office, expanding into European market

Traction Guest, a global leader in cloud-based solutions for enterprise visitor management, is excited to announce the opening of a Dublin location. The new office, which follows the company’s Seattle launch earlier this year, will expand its sales and customer success teams, focusing on providing visitor management solutions and support for enterprises throughout Europe.

ITAR compliance gaps in two real-world use cases

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ITAR compliance gaps in two real-world use cases

When it comes to ITAR compliance, organizations need to run a tight ship.

Stringent rules paired with complex operations can make compliance a tall order, but failing to adhere means opening the door to extremely harsh penalties. Two recent cases illustrate this. Compliance problems for two large organizations resulted in $13 million USD and $30 million USD in civil fines and remedial compliance measures respectively. Administration, documentation, and communication mistakes contributed to these penalties, and unfortunately, these are categories of errors that we often see organizations encounter.

In this piece, we examine the errors that led to these penalties and discuss what organizations can do to reduce the possibility of repeating them.

Traction Guest named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards

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Traction Guest named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards

VANCOUVER, B.C. (November 7, 2019) - Traction Guest, a global leader in cloud-based solutions for enterprise visitor management systems (VMS) has received a 2019 Companies-to-Watch award. The award spotlights companies that exhibit strong growth and show potential to be a future candidate for the Technology Fast 50™ award.

Traction Guest expands global presence with the opening of Seattle office

Product News

Traction Guest expands global presence with the opening of Seattle office

Traction Guest, a global leader in cloud-based solutions for enterprise visitor management, is excited to announce the opening of a Seattle office. The new U.S. office will be instrumental in expanding the company’s sales, development and customer success teams and capitalizing on the growing demand for visitor management solutions worldwide.

Forbes names Traction Guest a Rising Star in the Cloud 100 list

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Forbes names Traction Guest a Rising Star in the Cloud 100 list

VANCOUVER, B.C. (September 11, 2019) – Traction Guest, a global leader in cloud-based solutions for enterprise visitor management systems (VMS), has been named one of the 20 Rising Stars as part of the Forbes 2019 Cloud 100 list, the definitive list of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures.

Bessemer Venture Partners leads USD $13 Million Series A for Traction Guest to accelerate the global expansion of enterprise visitor management

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Bessemer Venture Partners leads USD $13 Million Series A for Traction Guest to accelerate the global expansion of enterprise visitor management

VANCOUVER, CANADA, June 13, 2019 – Traction Guest, a global leader in cloud-based solutions for enterprise visitor management, announces the completion of a USD $13 million Series A financing round, led by Bessemer Venture Partners with participation from existing investor Salesforce Ventures and other private investors. The funding will further accelerate Traction Guest’s expansion that follows year-over-year rapid revenue and employee growth of over 200%.

3 Ways Salesforce Ventures used a Visitor Management System to Welcome Guests

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3 Ways Salesforce Ventures used a Visitor Management System to Welcome Guests

We all know what it feels like to walk into a new place and feel completely invisible. A good handshake is often all it takes to dispel that feeling, but unfortunately, our frenetic world makes it harder to personally meet the people who visit our organizations.

The first time a guest walks into your facility, the welcome you give them sets the tone for the entire relationship. If, before anything else, your visitors know that they are anticipated, valued and remembered, then you have laid the foundation for a partnership built on real human connection.

Thermo Fisher: Managing compliance requirements with visitor management

Product News

Thermo Fisher: Managing compliance requirements with visitor management

Given its enterprise size, managing facilities and hosting guests is a complex matter for Thermo Fisher, the American multinational biotechnology product development company with over 65,000 employees globally. Their Oyster Point location in San Francisco hosts hundreds of visitors each week and multiple buildings are needed. Each guest is unique and is visiting for a different purpose which requires a high degree of customization. Operating in the biotechnology and medical industry, Thermo Fisher Scientific faces a highly regulated environment. The organization is required to adhere to compliance standards and manage detailed audit trails on who has had access at any given point in time. Health and safety are key priorities for every location and requires strict procedures for anyone walking through their doors. With that in mind, Thermo Fisher looked for the leading enterprise visitor management system for its locations.

Recognized as a leader in Visitor Management

Catalogue

Recognized as a leader in Visitor Management

For the second time in a row, G2Crowd has named Traction Guest a Category Leader for Visitor Management Systems. We’ve been at the forefront of this category since G2Crowd first recognized it, and are now pushing it into new territory.

Partnering with Gemalto

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Partnering with Gemalto

Traction Guest, a pioneer in visitor management systems, announced that it has entered into a preferred partnership with Gemalto, a digital security hardware firm that produces ID scanners capable of processing high visitor volume. Traction Guest's vision is to integrate high-end ID scanners into their visitor check-in process to bolster security and efficiency. Gemalto provides unique value as Traction Guest couples Gemalto’s reader technology with its visitor management system, offering superior flexibility, customer experience and security features. Now, armed with Gemalto scanners, Traction Guest will offer an Assisted-Check-In option that security officials can use to deliver an efficient sign-in experience that strengthens security. “As far as we know,” says Metcalfe, “Traction Guest is the first cloud-based VMS to use high-end ID scanners to provide this kind of assisted check-in process.”

Introducing the first integrated parking management module for visitor management

Catalogue

Introducing the first integrated parking management module for visitor management

Traction Guest announces an industry-first solution that integrates parking management with its leading enterprise visitor management system.

The new parking module provides unprecedented control over how enterprises govern parking as part of an integrated approach to visitor management. Disjointed tools and processes create significant gaps in security and the guest experience at large facilities. Keith Metcalfe, CEO of Traction Guest explains: “Enterprise organizations have complex requirements for maintaining airtight security and emergency preparedness across a range of locations.”

Businesses can now digitize their parking inventory and designate zones for different types of visitors and vehicles such as handicap, electric cars or VIP. Being able to monitor parking usage and reserve spaces in real-time is the first step in enabling capacity planning within a centralized, enterprise-grade VMS platform.

Attaining a SOC 2 Attestation

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Attaining a SOC 2 Attestation

Traction Guest Inc., a leading developer of Visitor Management Systems (VMS), has earned a SOC 2 Type-1 attestation. These controls are a baseline for any organization that provides cloud computing solutions. The leadership team at Traction Guest sees the SOC 2 Type-1 as a foundation for delivering ever-greater service to their clients and partners. Data security is one of Traction Guest’s core values, and as CEO Keith Metcalfe explains, “Values don’t mean anything unless you’re willing to take concrete steps to enact them.” To that end, Traction Guest ordered a SOC 2 audit through a third-party to ensure that data security was not just a talking point, but part of Traction Guest’s DNA. Traction Guest’s Service Organization Control 2 (or SOC 2) attestation covers three operational and technological controls: security, availability and confidentiality.

Backed by Salesforce Ventures and other Strategic Investors

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Backed by Salesforce Ventures and other Strategic Investors

Traction Guest Inc., a leading developer of visitor management systems (VMS), announced that it has received an investment by Salesforce Ventures, Boardwalk Ventures, and other private investors. The addition of these strategic investment partners strengthens Traction Guest’s ability to capitalize on the estimated $3 billion market available worldwide for intelligent cloud-based solutions that enhance visitor experiences in offices and at events.

Traction Guest - Enterprise Visitor Management System

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Traction Guest - Enterprise Visitor Management System

At Traction Guest, we believe visitor management goes beyond the lobby.

Our platform helps global enterprises create a customized, intuitive visitor experience. And provide unparalleled security for your company. Bridging the gap between fragmented tools and processes,Traction Guest gives you a real-time view of who is visiting your facilities anywhere in the world.

Our enterprise visitor management system provides the highest level of customization to create a unique and secure visit experience.

Traction Guest brings visitor management beyond the lobby - and into the cloud.

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