Care Home Fire Safety Training

13 Mar 2018

The Orders of St John Care Trust is a charity focused on caring for vulnerable people, and as such, the Trust is focused on the delivery of straightforward, reliable and accessible services to staff, residents and site visitors across the organisation.

The priority implementation of training courses is to ensure a smooth transfer of services, where disruption is kept to a minimum and service quality is not compromised. The key goal is to ensure compliance and resilience across all sites enhancing the quality of care and preparedness for staff in the event of an emergency.

As the UKs National Fire Safety Organisation, The Fire Protection Association (FPA) was invited to tender for the full provision of fire safety training for The Orders of St John Care Trust. OSJCT were delighted to award the contract to FPA. 

OSJCT specified three types of training: Fire Safety Awareness, Assistant Fire Marshall and Fire Marshall training. The element of Fire Marshall and Assistant Fire Marshall courses are vital to outline the importance of their roles and responsibilities within the home.

Each individual care home has unique training needs, from varying numbers of staff to constraints of differing buildings, whether it be the number of storeys, layout or numbers of residents. With an approximate 3000 staff to train across Gloucestershire, Oxfordshire, Lincolnshire and Wiltshire, FPA recruited a new trainer, Karl Rooke to write and deliver the three types of training courses.

A pilot process was put in place and rigorously tested to ensure all requirements were met to the standards of FPA and OSJCT.  Amendments and adaptations were made, for instance, the inclusion of rescue mats and wheelchairs to simulate residents being removed from their rooms as though there was a fire within the building. The courses themselves include theory presentations, practical use of fire extinguishers, practical simulations and familiarisation with their own care home and evacuation procedures in the event of a fire.   

Once all course preparation was completed, care homes of highest priority were filtered first in to the schedule. Care home managers are offered a minimum of 6 weeks’ notice prior to the course date to allow work patterns to be adjusted and limit disruption to day to day activity. A maximum ratio of 15 delegates per session ensures throughput without compromising quality. Once the session has been completed, those who have attended receive an electronic certificate, to provide evidence of training in the event of a CQC audit.

 Project results
In the first year FPA delivered over 350 training sessions to The Orders of St John Care Trust. Over the course of the first year, FPA gathered feedback from employees with review meetings held every six weeks with the management team. This ensured delivery was on track and following its analysis the courses were updated and refreshed for the second year of the contract.    

Client Satisfaction
This training has provided employees at The Orders of St John Care Trust with the ability to help prevent a fire and the action to take should a fire occur. With an average feedback score of over 90% endorsements include:
“Best training I have attended in 10 years

Brilliant fire training, very informative, fun but got the message across really well. Loved it!”
“I have attended many fire training courses and I now feel more confident at dealing with a fire alarm from 
this course

London Road
GL56 0RH
Moreton-in-Marsh, Gloucestershire
United Kingdom


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