22 Feb 2017
Law enforcement agency combines VDI, long-term storage and
video storage arrays within single hyperconverged platform
Project Highlights
→ All-in-one, single vendor solution that
scales economically to meet system
expansion needs
→ Easy to implement, maintain and
upgrade, allowing BCSO to run 400
new VDI workstations
→ Deploys in minutes with an easy
migration of EOL systems
→ BCSO added 30 new Pivot3 HCI
appliance clusters to manage a total
of 2.5 PB of storage
→ Reduced server count by 75% - from
30 down to seven - resulting in lower
energy costs and more floor space for
system expansion
→ Single-pane-of-glass management
increased flexibility and reduced
complexity for IT teams by 25-30%
→ Pivot3's extreme availability and
resiliency ends downtime and
simplifies disaster recovery process;
servers can be physically replaced
with no interruption of operations
About the Customer
The Bergen County Sheriff's Office (BCSO) is the largest law enforcement agency in
Bergen County, New Jersey. The county, just across the Hudson River from New York
City, is the most populous in the state, with almost a million residents spread across
roughly 70 small municipalities. With more than 700 officers and staff members in
seven locations, the BCSO assists the public, supports the county's municipal police
departments with an advanced forensic lab, and maintains order and security at the
Bergen County Justice Center and the Bergen County Jail. Philip Lisk, BCSO Director
of Information Technology for the past 12 years, supervises its networks and serves as
the technical consultant to the entire county for video and data security needs.
The Challenge
In recent years, the BCSO’s staff and responsibilities have grown rapidly at the same
time that the agency has increased video security coverage for more county facilities.
Ultimately, the BCSO had to deal with an overburdened data center as it looked to
add more capabilities for both video surveillance and desktop support. “Given our
pace of growth,” Lisk says, “we were quickly outgrowing our available rack space and
running into cooling and power issues.”
Video surveillance is a key storage challenge for many law enforcement agencies.
Having started many years ago with 100 cameras to monitor doors inside the jail, the
BCSO began adding more cameras to maintain security in courthouses and other
buildings. It now operates more than 3,000 cameras, with more on the way as the
county continues its rollout of in-car and body cameras for peace officers.
Retaining and accessing footage is crucial. The BCSO needs high-availability access
to video that might be used in law enforcement cases, and also lowers the county’s
exposure to legal liability. To maintain this capability with so many more cameras, the
BCSO needed to expand its storage from 1 petabyte (PB) to more than 2.5 PB.
Meanwhile, the county has consolidated another administrative unit into the
BCSO, bringing in 100 staff members, many of whom were working with outdated
equipment. As Lisk explains, “the whole idea for realignment of our IT infrastructure
was to streamline and make the county more efficient as a whole.” He and his team
sought to implement virtual desktop infrastructure (VDI) so they could get away from
Bergen County Sheriff's Office
Law enforcement agency combines VDI, long-term storage and
video storage arrays within single hyperconverged platform
siloed data systems, upgrade existing equipment, control costs, and simplify future
technology rollouts.
The Solution
The BCSO has been using Pivot3’s hyperconverged infrastructure (HCI) to manage
their video surveillance data since 2006. When it came time to build out a virtual
desktop environment, BCSO evaluated all the available technology and infrastructure
providers and again selected Pivot3. Running their VDI solution on Pivot3’s HCI
allowed BCSO to combine VDI, long-term storage, and video storage arrays within a
single hyperconverged platform for efficiency and simplified management.
“After an extensive review of competitive offerings, Pivot3 clearly came out on top
with the only all-in-one, single-vendor solution that met all our needs,” Lisk says. “The
ability to buy only what we need now, and economically scale as we grow by adding
additional nodes sealed the deal.”
Pivot3’s hyperconverged infrastructure provides server and SAN solutions
purpose-built for video surveillance. Unlike traditional SAN and DAS infrastructure
solutions, Pivot3’s HCI is optimized for write-intensive video surveillance workloads
with 99.9999 percent uptime and high data availability to prevent image degradation
and video loss, while maintaining system performance even during degraded modes.
With petabyte scalability and advanced resiliency, Pivot3 meets the needs of the
most demanding surveillance environments and is ideal for installations up to 10,000
cameras — allowing plenty of room for the BCSO’s future expansion.
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