Apollo Hospitals opted for Matrix to Drive Communication between its Two Branch Locations over IP . Reduces Communication Cost by 45%.

19 May 2017

Apollo Hospitals a forerunner of integrated healthcare in Asia, as well as globally has forged a legacy of excellence in Indian healthcare. Its presence encompasses over 10,000 beds over 51 hospitals, more than 1500 pharmacies and over 100 diagnostic clinics. They wanted an optimized solution to connect their Bannerghatta Headquarter, Bengaluru to Jayanagar hospital, Bengaluru with migrating their communication towards IP enabled infrastructure.

Challenges 

· Establish seamless connectivity between Bannerghatta headquarter and Jayanagar hospital

Reduce communication cost

Right Technology Mix to meet current and future needs

Reliable after sales support

The existing client setup included a phone system that lacked their feature wish list and did not turn up to be cost effective solution for the Hospital communication. On analyzing the complete scenario, the client was skeptical about the solution that can deliver IP enabled services with minimum communication infrastructure changes at least cost.

Solution

  • IP enabled Phone Systems up to 1500 users at Headquarters
  • Connectivity to other location over IP networking
  • PRI and GSM connectivity for outbound calls
  • Matrix Digital phones at user’s end
The solution offered by Matrix included ETERNITY LE - IP Phone System up to 1500 user capacity at headquarters and previously installed ETERNITY ME at Jayanagar hospital interconnected over SIP networking. Matrix systems were easily deployed over IP at the customer location. Matrix IP Phone System drastically reduced their Phone system billing to 45% of the existing.

Along with digital phones, Matrix Phone Systems extended ISDN PRI, VoIP and GSM connectivity for cost effective regional calling.

Matrix solution even fulfilled their specific feature requirement:

1.Specific Trunk should be Allotted to each group of Users Formed.

2. The outbound calls that are unanswered shall return to the same trunk from which the call was initiated.

Understanding the need to unify the staff and doctors across both locations, closed user group (CUG) feature configured in Matrix systems at each location allowed them to reach any co-worker just by dialing 4-digit short codes. Also for desk phones they just had to dial the extension number. This provided dialing flexibility to the customer.

Matrix IP Phone Systems proved to be a perfect blend of technology and cost effective solution to Apollo.

View PDF

394-GIDC
Makarpura
390 010
Vadodara, Gujarat
INDIA

Follow:
Facebook   Twitter   LinkedIn   YouTube   Blog   Pinterest
MATRIX IP VIDEO SURVEILLANCE SOLUTION
Product

MATRIX IP VIDEO SURVEILLANCE SOLUTION

VIDEO MANAGEMENT SYSTEM (SATATYA SAMAS)

CMS (SATATYA CORE)

HYBRID VIDEO RECORDERS (HVR)

NETWORK VIDEO RECORDERS (NVR)

IP CAMERAS

MOBILE APPLICATIONS

View product page

MATRIX PEOPLE MOBILITY SOLUTION
Product

MATRIX PEOPLE MOBILITY SOLUTION

TIME-ATTENDANCE

ACCESS CONTROL

VISITOR MANAGEMENT

CAFETERIA MANAGEMENT

EMPLOYEE SELF SERVICE PORTAL

CONTRACT WORKERS MANAGEMENT

View product page

MATRIX TELECOM SOLUTIONS
Product

MATRIX TELECOM SOLUTIONS

UNIFIED COMMUNICATIONS

IP-PBX for SOHO, SMB and ENTERPRISE

GATEWAYS

CONVERGENCE

USER TERMINALS

View product page

List your business for free

Create a business listing on the UK's leading security and fire directory

Get the IFSEC Global newsletter

The latest security and fire news, trends and insights

Close
FOR MORE INFORMATION CONTACT MATRIX COMSEC PVT LTD
* Oops!
* Oops!
* Oops!
* Oops!
* Oops!
I have read, understood and consent to your Privacy Policy
* sorry this is a required field
MESSAGE SENT!

Thanks for using IFSEC Global Directory,

Your enquiry has been sent to the selected companies, they will be in contact shortly.