17 May 2016
As well as
providing double qualified sales leads, Leads2trade also provide their members
with leads in real-time via email or text, or their new service ‘Hot Key’ where
calls can be directly transferred to installers from the call centre whilst the
customer is still on the phone. The Hot Key service has increased sales
conversion rates for Leads2trade members by 78 per cent.
Our innovative
new service is dramatically increasing the number of leads installers are
converting.
We recently rolled out a new service
called Hot Key
Transfer; and following some analysis of our membership base,
we’ve discovered that the impact has been dramatic. We generate thousands of leads per
month via a network of 800 websites, where home owners register to find
tradesmen to carry out home improvement work. Leads are then double qualified by
our in-house call centre and passed on to members of our Trusted
Local Suppliers network in real-time, via email or text.
The new Hot Key service allows the
call centre team to directly transfer the consumer on the other end of
the line to the installer in that postcode area, so that an appointment can be
made straight away – increasing the likelihood of a meeting being arranged
instantly. This service has proved popular with
installers that want to speak directly to the property owner, or have a
telephone sales team that books appointments. Alongside a spike in new members, this
latest innovation has also seen members who use it increase sales conversion
rates by 78 per cent.
Andy Royle, Managing Director commented “This
new service has been a game changer – it’s attracting new members and following
analysis is increasing sales conversion rates for our members. It’s a
premium service that allows the installer to book an immediate appointment, and
therefore increases the chance of a sale. We are the only lead provider to
offer this service – giving our network members a significant advantage over
the competition.”
Our members also get access to a
number of other benefits such as finance options, marketing support, business
support tools and an appointment booking service. We have also produced a
series of consumer facing brochures that can be used by members as sales tools.
Leads 2 Trade Ltd
Website
T: 0800 021 3211
Key House
15/16 Embankment
Emery Park, Vake Road
SK4 3GN
Heaton Mersey, Stockport
United Kingdom
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